Thailand

The plan starts from the moment you activate your eSIM by scanning the QR code on your device.

Yes, with Nomada’s eSIM you can share your connection with other devices allowing you to seamlessly work with your cell phone, laptop, or tablet.

There are three plans (7, 15 and 30 days) that will automatically renew until you decide otherwise. That way you don’t have to worry about running out of Internet no matter where you are, but you have the flexibility to change plans.

Our eSIMs always use the top national networks to give you a stable connection for trouble-free internet use. We have gone to great lengths to select eSIMs with robust networks so your video calls are problem-free.

Sometimes places can exceed your expectations and you may decide to stay longer than originally planned. You decide when to cancel your plan so that you don’t have anything to worry about in that case.

First of all, make sure you have a Wi-Fi connection so you can set up the eSIM properly. Follow these steps to add the new data plan: Settings u003e Mobile data u003e Add data plan. This process may slightly vary depending on your device. Scan the QR code. You may want to open the QR code on your computer screen or have it printed out so you can scan it with your phone. Start the download. Once you scan the QR code, it will download the eSIM to your phone. You may need to click u0022Confirmu0022 to start the download. Name the eSIM. You can name the new data plan to tell it apart from your SIM. Activate data only. Enter the new data plan and select the u0022data onlyu0022 option. This way calls and SMS will still be associated with your original SIM. Activate the data plan. Once you have followed these steps, you can activate your plan. To do this, enable mobile data and data roaming in your phone’s settings..

In that case, you will have to purchase a data plan for that country and use the same process to activate your eSIM.

We offer a 24/7 support to assist you with any issue that may arise. You can write us an email or simply click on the online chat to report your problem, which we will work quickly to resolve.

Our data plans make it so you don’t have to worry about your internet connection and there are no surprises. This way, you can feel confident about not having a set travel plan, which will allow you the freedom to go with the flow.

Yes, in the same way that you can share your connection with your laptop, other people can connect to your hotspot with no restrictions.

Generally speaking, your Nomada eSIM will deliver full speed coverage (4G LTE) just like any local data line. However, please be aware that in areas with poor coverage your device may connect at slower speeds.

Please contact our team if you cannot find your code.

Please note that the eSIM is a digital product and once it is sent it is deemed to be consumed. We cannot check if you have actually used your data plan associated with the eSIM, so once the QR code is sent to your email we cannot issue refunds.