| BASIC INFORMATION | |
| Data Controller | Holafly Limited Company Registration Number: 745325 |
| 6th Floor, 2 Grand Canal Square, Dublin 2, D02 A342, Ireland Data Protection Officer: dpo@holafly.com | |
| Purposes of the processing of personal data | Sending our newsletter by emailInstallation of tracking systems or cookies according to the Cookies PolicyCompliance with applicable data protection regulations |
| Data retention periods: As long as consent is not withdrawn, its erasure is not requested by the interested party or it does not have to be eliminated because it is necessary for the fulfilment of a legal obligation or for the formulation, exercise and defence of claims. | |
| Source of the data | Provided by you |
| Legal basis | The user’s consent, to send the newsletter and install tracking systems according to the Cookies PolicyA legal obligation: compliance with applicable data protection regulations |
| Data transfers | We transfer your data to our service providers, which we use for the aforementioned purpose. We sign data protection clauses with these providers in accordance with data protection regulations and guarantee the security of your data in the event that we use providers based outside the European Economic Area. |
| Data Subjects’ Rights | They will be exercised by e-mail dpo@holafly.com or at the registered office of Holafly: 6th Floor, 2 Grand Canal Square, Dublin 2, D02 A342, Ireland |
| We inform you that you can exercise, where appropriate, the rights of access, rectification or deletion, limitation of processing, opposition, to the portability of the data or not to be subject to a decision based solely on the automated processing, as well as to withdraw the consent given. | |
| You can file complaints at the Data Protection Commission: https://www.dataprotection.ie/en, irish data protection supervisory authority. | |
| More information in the complete Privacy Policy of this document. |
1. Data Controller
Holafly Limited (hereinafter, Holafly) is the data controller of the personal data you provide us through this website (the “Website”).
Holafly is a company based on 6th Floor, 2 Grand Canal Square, Dublin 2, D02 A342, Ireland and its corporate registration number is 745325. Holafly is committed to the fundamental right to the protection of your personal data and this privacy policy is intended to inform you of your rights.
We inform you that Holafly has appointed a Data Protection Officer in accordance with the GDPR, who is at your disposal for any doubts or queries you may have in relation to this matter, and whom you may contact by sending an email to dpo@holafly.com.
2. What information will we collect from you?
You should be aware that there are different ways to collect personal data:
a) The data you provide directly to us.
We collect your email address data when you freely enter it through the enabled channel. When you contact us through these channels, we will ask for your consent to obtain your email address.
You must provide truthful information, and it is forbidden to impersonate anyone.
You may not choose expressions that are offensive, coinciding with brands, tradenames, names or pseudonyms of public figures or celebrities for whose use you are not authorized.
In order to ensure that the information provided is always up to date and free of errors, you must notify Holafly as soon as possible of any changes to your personal data by filling in the form again or contacting dpo@holafly.com
Likewise, by clicking on the “I have read and accept the Privacy Policy” button incorporated in the form, you declare that the information and data you have provided are accurate and truthful.
b) Data obtained indirectly.
When you browse, different cookies and other tracking devices may be installed on your device, as explained in our Cookies Policy.
3. What is the source of your data?
We consider that all the data processed by Holafly has been provided to us freely.
If the personal data provided is from a third person, you guarantee that you have informed them of this Privacy Policy and have obtained their authorization to provide the data to Holafly for the purpose indicated above. You also guarantee that the information provided is accurate and up to date, and you are responsible for any direct or indirect damage or harm that may be caused because of non-compliance with this obligation.
4. How will we use your personal information and what services will we provide you?
Holafly acts as the controller of the personal data for the following purposes:
- Based on the explicit, free and unequivocal consent that you give us at the time of collecting your data to send our newsletter to you and provided that you have given us your explicit consent to do so by email. These newsletters will contain information about destinations, travel, culture, gastronomy and other topics related to the services on the Website.
If you do not wish your data to be processed for this purpose, you may withdraw the consent given at any time by clicking on the unsubscribe button of the emails sent or by contacting us at dpo@holafly.com, as indicated in the Rights Management section of this Privacy Policy. - Based on compliance with legal obligation, we process data relating to your consent status regarding the sending of newsletters and cookies in order to comply with our accountability obligations under the General Data Protection Regulation and other applicable industry regulations (ePrivacy Directive)
5. Data transfers and international transfers.
All transfers of personal data that we carry out are necessary for the fulfilment of the above-mentioned purpose. Transfers are made to companies providing IT services, tools or IT infrastructure on which the services provided by Holafly are based, such as hosting providers, CRMs, emailing service companies, etc.
In this regard, we inform you that any transfer will be made considering all the necessary legal safeguards. We also guarantee that we sign specific contracts with all our service providers as established by the regulations.
Furthermore, Holafly guarantees that the necessary safeguards are in place to ensure that the data can be transferred securely, either because the provider offers adequate guarantees, though, among others, the signing of Standard Contractual Clauses of the European Commission, or any of the exceptions contained in the regulations.
6. Exercising your rights.
We inform you that you will be able to exercise the following rights:
- Rights of access to your personal data to know which ones are being processed and the processing operations carried out with them.
- Right to rectify any inaccurate personal data.
- Right to delete your personal data, where possible.
- Right to request limitation of the processing of your personal data when the accuracy, legality or necessity of the data processing is in doubt, in which case, we may retain the data for exercise or defence of claims.
- Right to object to automated decision making, including profiling.
- Right to object to the processing of your personal data when the legal basis that enables us to process them is the legitimate interest.
- The right to the portability of your data, when the legal basis that enables us to process them is the existence of a contractual relationship or your consent.
- Right to revoke the consent granted to Holafly
You can exercise your rights at any time and for free in the following ways:
By sending an e-mail to dpo@holafly.com indicating the right you wish to exercise and your identification data.
- By sending an e-mail to dpo@holafly.com indicating the right you wish to exercise and your identification data.
- By sending a written request to the address 6th Floor, 2 Grand Canal Square, Dublin 2, D02 A342, Ireland indicating the right you wish to exercise and your personal data.
- In addition, when you receive any communication from us, by clicking on the unsubscribe section that will contain that communication, you can unsubscribe from all previously accepted commercial communications.
We also inform you that you have the right to file a complaint at the Data Protection Commission, Irish data protection supervisory authority, if you believe that we have breached the applicable data protection legislation regarding the processing of your personal data (https://www.dataprotection.ie/en).
7. Retention periods and Cookies.
The data will be processed until the interested party withdraws their consent or requests its deletion by clicking the unsubscribe button in the emails or by sending an email to dpo@holafly.com. Subsequently, they will be kept blocked for the period necessary for Holafly to be able to defend itself from any legal actions that may be taken.
Regarding the personal data obtained through the Holafly´s website, Holafly uses Cookies according to the Cookies Policy that you can consult here.
8. Security and confidentiality.
We are dedicated to the security of your information. To prevent unauthorized access or unauthorized disclosure of personal data, we have undertaken appropriate technical and physical measures and management processes to safeguard and secure the information we collect from you.
9. Minors.
Minors under 14 years of age may not use the services available through the Website without the prior authorization of their parents, guardians or legal representatives, who shall be solely responsible for all acts performed through the Website by the minors in their care, including the filling of forms with the personal data of such minors and the marking, where appropriate, of the boxes accompanying them. In this regard, and to the extent that Holafly is not able to control whether users are minors or not, it shall be the parents and guardians who shall enable the necessary mechanisms to prevent minors from accessing the Website and/or providing personal data without their supervision, and Holafly shall not accept any liability in this regard.
10. Update of the privacy policy.
We do our best to keep our privacy policy fully updated. If we make changes, they will be clearly identifiable in a conspicuous manner (for example: we may communicate changes to you by email).
This privacy policy has been reviewed and published as of 22 April 2025.
