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By Beatriz Freitas

Ubigi eSIM review: features and pricing

Digital nomad Connectivity
11 min
people checking Ubigi esim reviews

Planning your next nomadic adventure but worried about staying connected? The challenge of maintaining reliable internet access while working across different countries has led many digital nomads to explore eSIM solutions. Among the various providers competing for attention, Ubigi reviews consistently highlight its position as a cost-effective option for data-focused travelers.

This comprehensive analysis examines Ubigi’s eSIM service through real-world digital nomad experiences, covering pricing structures to network performance. Whether you’re a seasoned remote worker or starting your location-independent journey, understanding what Ubigi offers can help you make informed connectivity decisions.

What makes Ubigi stand out in the eSIM market

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Learn why Ubigi shines in the global eSIM market in this Ubigi eSIM review @canva

Ubigi has carved out a unique position in the competitive eSIM landscape since its launch in 2018. As part of the NTT Group’s Transatel brand, this Mobile Virtual Network Operator brings serious infrastructure backing to its connectivity services. Unlike many newer eSIM providers that focus primarily on leisure travelers, Ubigi has developed comprehensive solutions spanning individual travel, business connectivity, and connected vehicle services.

Numerous Ubigi reviews praise its budget-friendly regular plans, with pricing starting as low as $2.50 for 500MB in certain destinations like Japan. This makes it particularly attractive for digital nomads who have predictable data usage patterns and prefer not to pay premium prices for unlimited access they won’t fully utilize.

💡 Did you know? Ubigi operates as a full MVNO with its own proprietary core network, which translates into higher speeds and more seamless connectivity compared to many competitors. This technical infrastructure advantage means fewer disconnections and lower latency—crucial factors for digital nomads relying on stable connections for work.

Network coverage and performance

Ubigi’s network spans over 200 destinations globally, with 5G coverage available in more than 40 countries. The service leverages partnerships with 200 Mobile Network Operators worldwide, ensuring comprehensive coverage across diverse geographical regions. For digital nomads, this extensive network means consistent connectivity, whether you’re working from a café in central Tokyo or a coworking space in rural Portugal.

🌟 Pro tip: multiple Ubigi reviews from experienced travelers suggest that longer-duration plans offer significantly better value, with the price per day decreasing substantially for 30-day plans compared to daily options.

Ubigi pricing structure: data plans that fit your budget

Understanding Ubigi’s pricing model is essential for digital nomads who need to balance connectivity costs with other travel expenses. The company offers three main plan categories: local, regional, and global options, each designed for different travel patterns and data requirements.

Local and regional plan options

Local Ubigi eSIM plans are available in over 200 locations, with pricing varying significantly by destination and data allowance. For example, a 10GB plan for South Korea costs around $26 for 30 days, while the same data allocation in Japan is approximately $17 for the same duration.

Regional plans offer particular value for multi-country travel. These plans cover entire continents or groups of countries, making them ideal for nomads exploring multiple destinations within a single region.

Comparing value across duration options

One of the most consistent themes in Ubigi reviews is the significant cost savings achieved through longer-duration plans. While daily plans start at around $2 per day, extended plans can reduce this cost substantially, with monthly options often providing the best value per gigabyte.

💡 Did you know? Getting a Ubigi eSIM profile is completely free—you only pay for the data plans you activate. This means you can set up your eSIM before traveling and purchase data as needed.

Real-world performance: what digital nomads say

Analyzing Ubigi reviews from actual users reveals a generally positive picture of the service’s real-world performance. With over 24,000 reviews on Trustpilot resulting in a 4-star rating, customer experiences tend to be favorable overall.

Connectivity and speed experiences

Many Ubigi reviews highlight strong connection speeds as a major advantage, though this depends heavily on local mobile provider partnerships in each country. Users frequently praise the intuitive installation process and stable connectivity in urban areas.

For digital nomads who work from various environments, Ubigi supports seamless data tethering without restrictions, allowing you to share your connection across multiple devices.

Customer support experiences

Ubigi’s customer support operates primarily through email, which can sometimes result in longer response times compared to providers offering live chat options. While the company has recently added live chat functionality, some users find the chat icon difficult to locate within the app interface.

🌟 Pro tip: for reliable connectivity across multiple devices while traveling, consider pairing your Ubigi eSIM with Holafly’s unlimited data plans for destinations where you need extensive data usage without worrying about consumption limits.

Digital nomad-specific considerations for Ubigi

While Ubigi serves the general travel market effectively, digital nomads have unique connectivity requirements that influence how well this service fits their needs. Remote workers must balance cost efficiency with reliability, often requiring consistent performance across varied work environments.

Work equipment connectivity needs

Digital nomads typically carry multiple connected devices—laptops, smartphones, tablets, and sometimes specialized equipment. Ubigi’s unrestricted tethering capability makes it well-suited for this multi-device reality, allowing nomads to create personal hotspots without additional fees.

However, one significant limitation for professional remote workers is Ubigi’s data-only service model, which doesn’t support phone calls or text messages. While digital nomads can use VoIP applications like WhatsApp or Skype for communication, situations requiring traditional phone calls may present challenges.

Extended stay and multi-country considerations

Ubigi reviews indicate that the service excels for long stays abroad, study trips, or extended digital nomad journeys. The company’s pricing structure rewards longer commitments, making it particularly attractive for slow travel nomads who spend months in each destination.

For nomads following route-based travel patterns, Ubigi’s regional plans provide excellent value. The “One eSIM” feature allows you to maintain the same eSIM profile across different destinations, simply purchasing new data plans as you move between countries.

How Ubigi compares with other eSIM providers

Understanding Ubigi’s position relative to other eSIM providers helps digital nomads make informed decisions based on their specific travel and work patterns. While no single provider excels in every category, different services shine in particular use cases.

Pricing comparisons and value propositions

Ubigi’s prices are generally more affordable than competitors like Airalo and aloSim, particularly for smaller data packages. However, the landscape becomes more complex when comparing with providers offering unlimited data plans. While Holafly’s prices for lower data packages can’t compete with Ubigi, they offer impressive unlimited data plans for 177 countries, whereas Ubigi currently only provides unlimited plans in France, the USA, and the UK.

For digital nomads with heavy data usage patterns, this distinction becomes crucial. If your work involves regular video calls or large file uploads, unlimited plans might justify higher costs despite Ubigi’s competitive per-gigabyte pricing.

Feature and functionality differences

Airalo offers better app and website user experience compared to Ubigi, along with more flexibility in plan durations. While Airalo offers minimum plan periods of 7 days, Ubigi’s shortest plans are valid for just 1 day, providing more flexibility for very short trips.

💡 Did you know? Ubigi provides specialized eSIM cards for connected cars and offers tailored options for business travel, making it one of the few providers addressing corporate connectivity needs beyond individual travel.

Setting up and managing your Ubigi eSIM

steps to setup Ubigi esim
Ubigi eSIM review: step-by-step guide to setup and easy management @canva

The technical setup process can make or break the digital nomad experience with any eSIM provider. Ubigi has designed its activation and management system with simplicity in mind, though the process requires some preparation and understanding of device compatibility requirements.

Device compatibility and prerequisites

Ubigi eSIM data plans work exclusively on eSIM-enabled and network unlocked devices. Before purchasing any plan, you must verify both eSIM compatibility and carrier unlock status. You can check eSIM compatibility by dialing *#06# on your device—if an EID code appears, your phone supports eSIM technology.

The network unlock requirement proves particularly important for digital nomads who may have purchased their devices through carrier financing or contracts.

Installation and activation process

Consistent with positive Ubigi reviews, the installation process is straightforward and requires setting up the eSIM only once per device. Unlike some providers requiring new eSIM downloads for each destination, Ubigi’s “One eSIM” approach allows you to maintain the same profile and simply purchase additional data plans as needed.

The setup process involves downloading the Ubigi app, installing the eSIM profile, and selecting your desired data plan. However, some users report that you must register for a full customer account before making purchases.

🌟 Pro tip: even if you run out of data or lose Wi-Fi connection, you can still access the Ubigi app to purchase top-ups, though it’s always recommended to set up your eSIM and purchase plans before arriving at your destination.

Final thoughts: is Ubigi right for your nomadic journey

After examining numerous Ubigi reviews and analyzing its service offerings, the provider emerges as a solid choice for cost-conscious digital nomads who prioritize value over unlimited data access. Its competitive pricing, extensive network coverage, and flexible plan options make it particularly attractive for slow travel nomads and those with predictable data usage patterns.

However, Ubigi isn’t the ideal solution for every nomadic scenario. Heavy data users may find better value in unlimited plans from other providers, while nomads requiring phone call capabilities should consider services offering voice features. The email-only customer support model may also frustrate travelers who prefer immediate assistance for connectivity issues.

For digital nomads seeking reliable, affordable connectivity across multiple destinations, Ubigi represents a practical choice that balances cost efficiency with performance. Its strength lies in providing straightforward data access without the premium pricing often associated with unlimited plans that may go unused.

If you’re looking for comprehensive guidance on digital nomad lifestyle and connectivity solutions to complement your connectivity planning, Nomada offers expert resources to help you navigate the evolving world of location-independent work 🌍

Frequently asked questions about Ubigi eSIM review

How does Ubigi’s pricing compare to other eSIM providers? 

Ubigi typically offers more competitive pricing than providers like Airalo and aloSim, especially for smaller data packages and longer-duration plans. However, for heavy data users, providers offering unlimited plans may provide better overall value despite higher upfront costs.

Can I use Ubigi eSIM for business calls and meetings? 

Ubigi provides a data-only service without traditional phone calls or SMS capabilities. However, you can make business calls using VoIP applications like WhatsApp, Skype, Zoom, or Microsoft Teams, which work seamlessly over the data connection.

What happens if I run out of data while using Ubigi? 

You can purchase additional data directly through the Ubigi app, even without an active internet connection. The app retains functionality for top-ups, though it’s recommended to monitor usage and purchase additional data before completely running out.

Does Ubigi work well for digital nomads traveling to multiple countries? 

Yes, Ubigi’s regional plans and “One eSIM” feature make it particularly suitable for multi-country travel. You maintain the same eSIM profile and simply purchase new data plans for each destination, eliminating the need to swap eSIMs or manage multiple profiles.

How reliable is Ubigi’s customer support for technical issues? 

Ubigi primarily offers customer support through email, which can result in longer response times compared to providers with live chat options. While they’ve recently added chat functionality, response times may still be slower than some competitors offering 24/7 support.